This Privacy Policy sets out how Colchester Anti Loo Roll Brigade CIC (referred to as “the Company”) uses and protects any information that you give when you use our website or services. The Company is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website or services, then you can be assured that it will only be used in accordance with this Privacy Policy. We may change this policy from time to time by updating this page. You should check this page regularly to ensure that you are happy with any changes. 

1. Data Controller: 

The Data Controller is Colchester Anti Loo Roll Brigade CIC. You can contact us by email at info@lakelandcentre.co.uk or by post at Stanway Lakelands Community Centre, 2 Western Approach, Stanway CO3 8DX. 

1. Data Collected: 

We may collect the following information: 

• Name 

• Contact information including email address and telephone number 

• Demographic information such as postcode, preferences and interests 

• Other information relevant to customer surveys and/or offers 

• IP address 

• Information about your use of our website and services 

1. Purposes of Data Processing: 

We may use your information for the following purposes: 

• To provide you with the services you have requested 

• To improve our products and services 

• To send you promotional emails about new products, special offers or other information which we think you may find interesting 

• To contact you for market research purposes 

• To customize the website according to your interests 

• To comply with our legal obligations 

1. Legal Basis for Processing: 

We rely on the following legal bases for processing your data: 

• Your consent 

• Performance of a contract with you 

• Compliance with our legal obligations 

• Legitimate interests 

1. Data Retention: 

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. 

1. Data Sharing: 

We will not share your personal data with any third parties except as required by law or as necessary to provide the services you have requested. 

1. Data Subject Rights: 

You have the right to: 

• Request access to your personal data 

• Request correction of your personal data 

• Request erasure of your personal data 

• Object to processing of your personal data 

• Request restriction of processing of your personal data 

• Request transfer of your personal data 

• Withdraw consent at any time 

1. Data Security: 

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect. 

1. Complaints: 

If you have a complaint about our use of your personal information, please contact us using the details provided above. You also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues. 

1. Changes to This Policy: 

We may update this policy from time to time. We will notify you of any changes by posting the new policy on our website. You should check this page regularly to ensure that you are happy with any changes. This policy is effective from 22.5.23. 

Please refer to the UK GDPR and Data Protection Act 2018